Shipping and Delivery Policy

Shipping and Delivery Policy for ROCA Cookware:

Thank you for shopping with ROCA Cookware! We are committed to ensuring that your order is delivered to you in a safe and efficient manner. Please review our Shipping and Delivery Policy for important details:

1. Order Confirmation and Notification: After placing your order, you will receive an email notification to the address provided during the checkout process. This email will contain information about when your product is scheduled for shipping and will include your invoice details.

2. Delivery Partners: We have established partnerships with reputable courier companies to ensure a reliable and secure delivery process. Your order will be delivered directly to your doorstep.

3. Product Packaging: To safeguard your items and guarantee their arrival in perfect condition, we package your order in fully sealed packaging.

4. Delivery Timeline: Orders are typically delivered within 2-3 business days from the date of order confirmation. Please note that delivery times may vary depending on the shipping address and your location.

5. Order Tracking: To keep you informed about the status of your order, we will provide you with a tracking ID. This tracking ID will be sent to your email and/or mobile phone via SMS. You can also find tracking details in the dispatch email we send you.

6. Tracking Your Order: To track your order, visit our website at and click on the "My Account" tab. Then, go to the "Track Your Order" section. You will be redirected to the shipping tracking link, where you can input your tracking ID to monitor the progress of your order.

Thank you for choosing ROCA Cookware. We aim to provide you with a seamless shopping experience and prompt delivery of your high-quality products. If you have any questions or need assistance, please feel free to contact our customer support team.