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Terms and Conditions

General

  • ROCA Cookware, "we," "us," and "our" refer to the company, its website, and its services.
  • “You" and “Your" refer to the user or customer of our website and services.

Product Orders

  • By placing an order on our website, you agree to provide accurate and complete information about yourself, including your name, shipping address, and payment details.
  • All orders are subject to availability and confirmation. We reserve the right to accept or reject an order at our discretion.
  • The product descriptions on our website are for informational purposes. We make every effort to display product colours and details accurately, but we cannot guarantee that your computer's display will accurately depict the product.

Pricing and Payment

  • All prices on our website are in the Indian currency specified on the website and are subject to change without notice
  • Payment is required at the time of placing an order. We accept payment through the payment methods listed on the website.

Delivery

  • Delivery times may vary depending on your location and the shipping option chosen
  • We will make every effort to deliver your order within the estimated delivery time, but we are not liable for any delays that are beyond our control.
  • Shipping and delivery are subject to additional terms and conditions as outlined in our Shipping and Delivery Policy.

Returns and Refunds

  • Our Returns and Refund Policy governs the process for returning or exchanging products. Please refer to that policy for more details.

Privacy

  • Your use of our website is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information.

Copyright and Intellectual Property

  • All content on our website, including text, images, graphics, and logos, is protected by copyright and other intellectual property rights owned by ROCA Cookware.
  • You may not reproduce, modify, distribute, or use our website content without our written permission.

Limitation of Liability

  • ROCA Cookware shall not be liable for any direct, indirect, consequential, or incidental damages arising out of or in connection with your use of our website, products, or services.

Governing Law

  • These Terms are governed by and construed in accordance with the laws of the jurisdiction where ROCA Cookware is registered.

Changes to Terms

  • We reserve the right to modify or update these Terms at any time. Changes will be effective upon posting on our website. It is your responsibility to review these Terms periodically.

Contact Information

If you have any questions or need assistance, please do not hesitate to reach us at:

Email: care@rocacookware.comCall: 1800-123-9252

Support Hours: Thursday to Tuesday, 9:30 am to 6:00 pm

We are committed to ensuring your satisfaction with ROCA Cookware and will do our best to address any concerns you may have.