Terms and Conditions

General

ROCA Cookware, "we," "us," and "our" refer to the company, its website, and its services. "You" and "Your" refer to the user or customer of our website and services.

Product Orders

  • By placing an order on our website, you agree to provide accurate and complete information including name, shipping address, and payment details.
  • All orders are subject to availability and confirmation. We reserve the right to accept or reject an order at our discretion.
  • Product descriptions are for informational purposes. We strive to represent products accurately, but cannot guarantee exact color representation due to display differences.

Pricing and Payment

  • All prices are in Indian currency as specified and are subject to change without notice.
  • Payment must be made at the time of order using available payment methods on the website.

Delivery

  • Delivery times vary based on location and selected shipping options.
  • While we strive for timely delivery, we are not liable for delays outside our control.
  • Delivery terms are governed by our Shipping and Delivery Policy.

Returns and Refunds

Please refer to our Returns and Refund Policy for full details on product returns and exchanges.

Privacy

Use of our website is governed by our Privacy Policy, which describes how we handle your personal data.

Copyright and Intellectual Property

  • All content on this site is protected by copyright owned by ROCA Cookware.
  • You may not reproduce or use any part of our content without prior written permission.

Limitation of Liability

ROCA Cookware is not liable for any direct, indirect, incidental, or consequential damages resulting from your use of our website, products, or services.

Governing Law

These Terms are governed by the laws of the jurisdiction where ROCA Cookware is registered.

Changes to Terms

We may revise these Terms at any time. Updates will be posted on this page. You are responsible for reviewing the Terms periodically.

Contact Information

If you have any questions or need assistance, please contact us at:

Email: care@rocacookware.com      Call: 1800-123-9252

Support Hours: Thursday to Tuesday, 9:30 am to 6:00 pm

We are committed to ensuring your satisfaction with ROCA Cookware and will do our best to address any concerns you may have.